Service & Support
For more information, on all the Service & Support assistance outlined below please contact us at sales@motionweld.com.my
Commissioning
For design or bundled standard product solutions, we will come to your site to assemble the equipment, ensure that controls integration and the equipment are functioning properly, and train your personnel in safe, effective use of the system. After commissioning, we offer remote trouble-shooting or staff re-training—our objective is to ensure your productivity and minimize any downtime.
Inventory
We carry an inventory of new and reconditioned standard products for immediate sale and delivery. This inventory is located at our channel partners, and it changes frequently – for current availability, specifications and pricing, please contact us.
Parts
We carries an inventory of common spare parts available for immediate shipment. Our design philosophy is to use easily available components in global market so that in the event it’s not an Motion Weld inventory item, it can be quickly sourced to keep your equipment running.
Preventative Maintenance
To protect your investment, we offer a PM program which can be customized to your specific requirements. Only our trained technicians perform this service advising of potential future wear and replacement issues and ensuring the original settings and specifications are in place.
Refurbishment
Our equipment is robust and reliable, so we offer a refurbishment service to further extend the life of your investment. We not only bring the equipment back to a like-new condition, but also incorporate design and feature updates to enhance its original functionality.